Tennis Programs

Q: I’m brand new to the NTC. What do I need to sign up for a program?

A: You will need:

• NTC profile

• A credit card linked to that profile

• Your NTC Rating

Q: I’m brand new to NTC and have never played tennis before. I don’t have a NTC Rating. Can I register for a program?

A: Yes. If you are brand new to the NTC, you do not need a rating for our introductory programs. These include: Red Ball, NTC Youth, and Intro to Tennis 101. Please send an email to ntcprograms@usta.com if this applies to you.

Q: Can I register for a program if the session has already begun?

A: Yes. You can sign up for a program at any time. Prices are prorated.

Q: I’m registered for a program, but need to cancel. How can I get a refund?

A: The NTC offers four (4) seasonal sessions for tennis programs year-round. These include Fall (Sept. - Jan.); Winter (Jan. - April); Spring (April - June); and Summer/Camp (June - Aug.) Per our terms and conditions, a student can receive a refund no less than 30 days in advance of the program session's start date, not the student's individual program. Once that date has passed, we can no longer issue a refund. Cancellations incur a $100 administration fee regardless of the date requested. Please send all refund requests to ntcprograms@usta.com.

Q: I’m registered for a program, but my availability has changed and I can no longer attend on that day. What should I do?

A: Per our terms and conditions, a student may switch the day they are enrolled for another scheduled date at any time, provided spaces are available. This will incur a $100 administration fee. Please send an email to ntcprograms@usta.com for any requests to switch classes.

Q: I’m brand new to NTC and have some tennis experience. If I don’t have a NTC Rating, how can I register for a non-introductory program?

A: If you are brand new to the NTC but are not a beginner with the sport of tennis, you will need to receive a NTC Rating prior to registering. You can do so by scheduling an evaluation or a private lesson.

Q: I’m trying to enroll in a program that fits my NTC Rating, but I cannot register online. Why?

A: All of our programs have age restrictions, with junior programs being the most regimented. Sometimes, a student’s rating may make them eligible for a program even though the student is technically too young or too old to register. Registration may also be affected by other factors not including the aforementioned. If you find yourself in this situation, please send an email to ntcprograms@usta.com

Q: I’m interested in registering for the High-Performance Pathway. How do I get started?

A: All prospective high performance students must undergo an evaluation with our Head Pro to be considered for the program. To learn more, please send an email to joao.pinho@usta.com

Q: The class I want to enroll in is full. What should I do?

A: We are always looking for new ways to expand our class offerings. If the class you wanted to enroll in is at capacity, don’t lose hope; a spot may become available, or we may be able to create additional spots. We always recommend you register for the waitlist. Sometimes we even create entirely new classes!

Q: Will my program be held indoors or outdoors?

A: Programs are held both indoors and outdoors, weather permitting.

Q: Is there a chance that my instructor could change during the program session?

A: Yes. Due to instructor availability, which is subject to change, an instructor might not teach for the full duration of a program session.

Terms and Conditions: (Revised Aug. 2022)

Sessions: The NTC offers four (4) seasonal sessions for tennis programs year-round. These include Fall (Sept. - Jan.); Winter (Jan. - April); Spring (April - June); and Summer/Camp (June - Aug.)

Cancellation Policy: All program cancellations must be submitted in writing NTCprograms@usta.com and received by the Programs Office at least 30 days prior to the start date of each session (NOT the first date of an individual's weekly program) in order to be considered for a refund/credit. There will be no refunds/credits after the 30-day advance deadline date, or after the session start date. All individual program cancellations or changes will incur a $100 administrative fee per player per class/per camp-week. Checks returned by the bank will incur a $30 fee and must be replaced with cash or money order.

Make-up Policy for Programs: Please note that we do not offer makeups for missed classes. We do not offer makeups, credits, refunds, carryovers, for no-shows, same day cancellations or missed classes. Students who have notified us at least 24 hours in advance may be eligible to participate (provided space is available) in one (1) clinic to be held based on scheduling availability in lieu of missed class. To qualify to be registered for this one (1) clinic per session, the notice of a student’s absence must be recorded by completing the appropriate form found here at least 24 hours in advance of the absence. Clinic dates are posted on session flyers and online at NTC.USTA.com.

Make-up Policy for Camps: No make ups for any missed portion, days or weeks for summer camp.

Disclaimer for Teaching Programs Enrollment: Participant recognizes the importance of following teachers and coaches instructions regarding training and other USTA NTC rules, and agrees to obey such instructions. Management reserves the right to refuse admission to, or eject, any person whose conduct is deemed by Management to be disorderly, who uses vulgar or abusive language, or who fails to comply with the rules, terms, and conditions applicable to the USTA Billie Jean King National Tennis Center facilities. Court locations and Teaching Pro staff assignments may and will vary during session. Terms and conditions are subject to change at Management's discretion without advanced/prior written notice.

Class/Court Schedules: Classes may be held in the Indoor Training Center on the Hard Courts, or outside on the Field Courts, weather permitting. Court locations and Pro Staff assignments may and will vary during session. Minimum of three (3) students required to start a class.

Waiver: In consideration of his/her participation in a USTA NTC program, Participant hereby acknowledges and knowingly and voluntarily assumes any and all risks of personal injury or property damages which might be associated with tennis, sports conditioning and fitness-related activities. Participant certifies he/she is in good physical condition, sufficient to use the facilities and participate in the program. Participant, on behalf of him/herself, his/her heirs and anyone acting on Participant's behalf, releases, discharges and holds harmless the USTA NTC, USTA, City of New York and their respective officers, directors, employees and representatives (collectively, Releasees) from and against any and all claims arising, directly or indirectly, in connection with Participant's participation in the program or any event related thereto from any cause whatsoever, regardless of whether caused by the negligence of the Releasees (the Released Claims). Participant, on behalf of him/herself, his/her heirs and anyone acting on Participant's behalf, covenants and agrees not to bring or be a party to any legal action or claim against the Releasees from any reason based on any of the Released Claims.

Other: Participant understands that certain USTA NTC programs may involve field trips away from the NTC throughout the duration of the program and that Participant may participate in such field trips. Participant also understands that Participant may revoke permission for a specific trip by written notice that is to be hand delivered to the NTC’s Director of Tennis at least one day prior to the trip.

Participant hereby authorizes any medical assistance or treatment deemed necessary in the event of any injury to Participant while participating in any activity. Participant has appropriate insurance, or, if not, Participant agrees to pay all costs of medical services incurred on his or her behalf.

Participant agrees that USTA NTC and its designees may use Participant's name, voice, photographs, likenesses, biographies, testimonials and statements, and other identification for any purpose relating to USTA NTC activities and advertising and publicizing the USTA NTC and its products and services. Summer camp field trips must be registered on separate registration form and signed by parent and/or legal guardian. Seasonal camps: please refer to the cancellation policy that is listed on the appropriate seasonal camp flyer.

Revised 5-2022

Participants in USTA NTC Junior Summer Camp programs also will be required to sign a separate Consent and Waiver Form.

Code of Conduct:

1. Check-in and payment is required prior to play.

2. All players for on-court play must be checked in at front desk prior to play.

3. A government-issued photo ID is required BEFORE entering the facility.

4. All guests issued a Visitor Pass must wear and display it while in the facility.

5. Please do not walk on court until designated time of play.

6. The use of courts beyond the assigned time will be subject to charge.

7. Cancellation of court time must be made 48 hours prior to reservation time.

8. NTC reserves the right to cancel court time or program participation for any cause deemed appropriate at the sole discretion of NTC management.

9. All play is at your own risk.

10. Use of foul, abusive, offensive or inappropriate language, gestures or other conduct, and any other inappropriate behavior, with or towards other guests, players, and NTC staff will not be tolerated.

11. Proper court etiquette is expected at all times.

12. Proper tennis shoes must be worn on court at all times.

13. No food or beverages (other than water) is permitted on the courts.

14. Animals (other than service animals) are not permitted in the facility.

15. Photography or videotaping is not permitted without express written permission from NTC management.

16. NTC is not responsible for lost, stolen, or damaged items.

17. Lockers are for day use only. Items left over night in lockers will be subject to removal.

18. Tennis instruction may be given only by NTC professional staff.

19. No baskets, hoppers, or carts are allowed on court unless used by NTC professional staff.